ArcTangent Gemworks

precision cut gemstones for people who pay attention

Shipping Methods

My default shipping method is via trackable USPS Priority Mail (or whatever USPS has decided to call it this month). I currently am set up for US, Canadian, and Rest-of-World rates, as shown below. As you can see, I'm not interested in marking up my shipping costs. If you'd like your purchase shipped by a quicker method or by a different carrier, please let me know and I'll be happy to accommodate you as best as I can.

If you wish your parcel to be insured, let me know. I will only insure the package for the purchase price.

If you request any changes that significantly change the price, I reserve the right to send an updated invoice, which must be satisfied before I can send your purchase.

Ground
$6.80 flat rate

2nd Day 
$24.95 flat rate

 

Overnight
$33.95 flat rate

Easy Returns & Exchanges

Any item may be returned within 7 days of receipt, no questions asked. Please notify me of your intent to return within 7 days of receiving the item. Refunds will be sent to the account used to purchase the item (i.e., credit card purchases will not be refunded with a check). Shipping costs are non refundable. Return shipping is the responsibility of the buyer. You may send your returns to: 

ArcTangent Gemworks
2657 Annapolis Rd
Suite G-208
Hanover, MD  21076

I also suggest you send your returns via a trackable method--otherwise, if it doesn't arrive, I can only assume it wasn't actually sent.